FAQ

I want to buy a gift, but am not sure about their ring size. Do you do returns/exchanges?

I am happy to do an exchange! I want everyone to love their Vikse jewelry, and will work with them to find the perfect piece. If I have a ring or other piece already made in stock, we can do an easy exchange. Otherwise, I can make them a piece in their size and they can choose from my large selection of stones. If they are local to the Twin Cities, I can meet them at my studio at the Northrup King Building. If they aren't local, I can mail them a ring sizer and send them photos of available stones. We will figure it out! Just make sure to have them contact me directly, as my studio mates are unable to handle exchanges.

Can your rings be resized?

I do not resize my rings as most of the stones I use can't take the heat needed. A jewelry store with a laser welder may be able to resize the ring (if you are in the Twin Cities, I recommend Fixology at the Mall of America). Many of my rings have wide bands and you will need to order a half size larger than your normal ring size. If you see a ring that you like and it is not in your size, please contact me as I may be able to custom make a similar ring in your size.

How can I find out my ring size?

If you are local to the Twin Cities, I am happy to meet with you at my studio to help you determine your ring size. If you do not live in the area, I recommend visiting a jewelry store to have your finger sized for both your normal and wide band ring size. If you only know your standard ring size, order a half size larger for my wide band rings. If visiting a jewelry store is not an option, please contact me and I can send you a ring gauge with instructions for you to determine your size at home.

Does sterling silver tarnish?

Yes, sterling silver will tarnish over time. If you wear it often, the oils from you skin will usually keep it from tarnishing. It is best to store your jewelry in an airtight plastic bag to prevent it from tarnishing. Chlorine will cause your silver to tarnish immediately. If you need to clean your silver, I recommend using either a Sunshine Polishing Cloth or a silver cleaning plate and solution (this works great for cleaning multiple pieces at once and for chains). You can purchase the one I use here).

What is oxidized sterling silver?

The dark metal in some of my work is oxidized sterling silver. The patina is caused by a chemical process on the surface of the silver. I use Renaissance Wax to protect the finish, but it will wear off of rings over time due to handwashing and the oils from your skin. In order to preserve the color, I recommend removing your ring when washing your hands or using hand sanitizer. I am happy to re-oxidize your piece for you for the cost of shipping. The finish does not normally wear off of necklaces, bracelets or earrings.

How should I care for my jewelry with stones?

Stones like diamonds, sapphires, and agates are hard and can be left on all of the time. You should be more careful with softer stones, such as lapis, turquoise, and fossils. I recommend removing jewelry before showering, swimming in a pool, or engaging in activities where you risk damaging the stone. Avoid getting hand sanitizer or lotion on your stones.

Do you do custom jewelry? Can you use my stones?

Yes, I love working on custom pieces! I may be able to use your stones-please contact me and I will ask you for some details. I can custom cut agates or other raw stones into cabochons, but not every stone is a good candidate for this process. If you have finished stones (whether loose or in jewelry that you would like redesigned) I can likely use them if they are cabochons, rose cut stones, or faceted round stones. I do not normally work with other shapes of faceted stones.

 

Have another question? Please contact me here and I will get back to you ASAP!